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BS 7671:2008+A1:2011
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BS 5266-1:2011
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Returns

 
If, for any reason, you need to return any items purchased from us, please do so by using the following procedure within fourteen days of purchase.

1 Inform us by telephone 01380 820003 or e-mail  customerservice@professionalbooks.co.uk
.
2 We will send you by return a Returns Authorisation document.
.
3 Send the item(s) purchased, original invoice and returns authorisation to:-

Returns Department
Professional Bookshops Limited
Units 1 & 2 Elmcroft Park
Bishops Cannings
Devizes, Wiltshire
SN10 2LF
.
The items to be returned must be packed carefully, and securely, as Professional Bookshops Limited cannot accept back, or be held responsible for any damages incurred during the return postage. We strongly recommend that you insure the package to the value of the goods enclosed.

The entire returns process must be completed within fourteen (14) days of delivery to qualify for a refund.

Only the cost of the item purchased will be refunded (no postage costs will be refunded)
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Professional Bookshops Ltd
Winkworth House
4 Market Place, Devizes
Wiltshire. SN10 1HT

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reg no. 07271521, registered in England, registered office: 8 Brindley Court, Gresley Road, Worcester WR4 9FD.